Welcome to ChriGsm. These terms govern the site and digital services. Creating an account, using the site, or sending an order means you accept them.
Your account is your responsibility
Your account is your private space on ChriGsm. Use accurate details, keep your password secret, and do not share it. If you notice unusual activity, contact support immediately. You may not use an account, device, number, or service that belongs to someone else without clear permission from its owner.
Lawful use
ChriGsm services are for lawful, responsible use. Before sending an order, confirm the device, account, or number is yours or that you have explicit authorization from the owner. We are not responsible for use outside the law, without the owner’s permission, or in a way that harms others.
Check details before sending
We process the order based on the data you send. Check IMEI, serial, model, email, service type, and any other details before confirming. If the data is wrong, the service does not match the device or account, or information is missing, ChriGsm is not responsible for the customer-side result, while still offering technical guidance when possible.
Prices and wallet
Each service price is shown clearly before you send the order. The price shown at fulfillment is the applied price. We may update prices, add services, or pause them before an order is created. Any admin wallet change appears in the account history.
Processing, cancel, refund
You may request cancellation only before processing starts. After processing begins, the service is fulfilled, or the result is delivered, the amount cannot be refunded. The same applies if your need changes, the data was wrong, or the wrong service was chosen. Always review the data and the selected service before the final confirm.
Support and correction
Support helps you track the order, understand the result, and answer questions on the approved channels. If a problem is proven to be ChriGsm’s error, we will review and correct it technically according to the service. If the cause is customer data, device, account, password, or service choice, there is no refund obligation or service guarantee.
Limits of what we can guarantee
We aim for the best possible service, but some results depend on factors outside our control such as device or account state, network, a third-party provider, or the information you send. We cannot guarantee a specific result in every case, and we are not liable for data loss, indirect damage, or unauthorized use.
Contact and platform protection
Official channels are: support inside the account, the linked email, the personal support WhatsApp number, and Telegram. We do not use official WhatsApp Business to send automatic notifications or verification codes. We may suspend an account or refuse or stop an order when there is reasonable suspicion of fraud, unlawful use, a breach of these terms, or missing data needed to fulfill.
General
If any part of these terms cannot be applied, the rest remain in force. These terms are read together with the privacy policy as the framework for using ChriGsm.
Open a support message from your account and we will follow up on the available channel.